SEO AgencyInc · Bangladesh
  • Our work
  • Clients
  • Insights
Work with us

SEO services

Expert SEOCategory leadership in organic searcheCommerce SEOOwn the searches that drive revenueAI SEOGet cited in ChatGPT and AI OverviewsApp Growth & ASOWin Google Play and the App Store

Development

Web DevelopmentFast, SEO-ready websites and web appsMobile App DevelopmentiOS and Android productsCustom SoftwareCustom software and SaaS platformsBusiness AutomationWorkflows that run themselves

What we solve

Protect traffic in a migrationReplatform or redesign without losing rankingsBe visible in AI searchAppear in Google AI Overviews and assistantsBoard-ready search insightKnow your share of search against competitors
SEO-focused since 2018Built to make market leaders in Bangladesh.See our work →

AI search growth

AI SEO & GEOBe the answer in Google, ChatGPT and GeminiAI content engineBangla and English pages, editor-checkedAI catalog SEOProduct pages written and structured at scale

Conversations that sell

Facebook & Messenger AIEvery comment answered, buyers to the inboxWhatsApp business AIOrder confirmation and COD checksWebsite chatbot · HolaReplyAnswers visitors from your own pages

AI inside your systems

AI for software & ERPAsk your own data in plain BanglaAI for mobile appsIn-app help on Android and iOSAI for eCommerceSmart search, orders and returnsAI copilot for web appsOnboarding and fewer ticketsCustom AI chatbot developmentAnything your team repeats

AI that runs operations

Knowledge assistantHR and SOP answers for staffDocument AIInvoices and challans to checked dataAI workflow agentsQuotes, approvals and follow-upsPrivate AI deploymentOn your own servers
HolaReply · by SEO Agency IncThe AI chatbot that never makes things up.Explore AI ChatBot →

HolaReply platforms & models

WordPressWooCommerceShopifyAny websiteBanglaChatGPTGeminiClaudeHolaReply AI
All AI solutions →Find the right one for your business
Services +
Expert SEOeCommerce SEOAI SEOApp Growth & ASOWeb DevelopmentMobile App DevelopmentCustom SoftwareBusiness AutomationMigrationsSearch intelligence
AI Solutions +
All AI solutionsFacebook & Messenger AIWhatsApp business AIWebsite chatbot · HolaReplyCustom AI chatbot developmentAI for software & ERPAI for mobile appsAI for eCommerceAI copilot for web appsAI SEO & GEOAI content engineAI catalog SEOKnowledge assistantDocument AIPrivate AI deployment
HolaReply chatbot +
WordPressWooCommerceShopifyAny websiteBangla AI chatbotChatGPT (OpenAI)Google GeminiAnthropic ClaudeHolaReply AI
Our workClientsInsights Work with us →

Home/AI Solutions/Internal knowledge assistant

AI that runs operationsCustom built by SEO Agency Inc

AI Knowledge Assistant for Companies in Bangladesh

Every policy answered in seconds, with the source.

A private AI assistant for your staff. It answers questions about HR policies, SOPs, product manuals and internal processes in Bangla or English — only from documents you approve, always showing the source, and only showing each department what it is allowed to see.

Tell us what staff askSee how it works
HR & policiesSOPs & manualsAnswers with sourceDepartment access
Staff assistant · HR
casual leave koto din pabo, ar ki vabe apply korbo?
বছরে ১০ দিন ক্যাজুয়াল লিভ। HR পোর্টালে “Leave → New” থেকে আবেদন করুন, লাইন ম্যানেজার অনুমোদন দেবেন।
Source: HR Policy v4.2 · section 6.1
ar amar boss er salary koto?
এই তথ্য আপনার অনুমতির বাইরে। বেতন সংক্রান্ত প্রশ্ন HR-এ পাঠানো যায়।
Permission rule · not answered

Illustration · sample business

Built by SEO Agency Inc
25 yearsin search and the web
250+ clientsserved since 2018
Approved documents onlyEvery answer cites its source
Department accessEach team sees only its documents

The problem

Why the same questions reach HR every day.

The answers are written down — nobody can find them. So people ask the person who knows, again and again.

“Leave koto din?”

HR answers the same policy questions every week.

Lost SOPs

Procedures live in old PDFs, emails and WhatsApp groups.

New joiners

Weeks of asking colleagues before they work on their own.

Different answers

Two managers give two answers to the same question.

How it works

From a staff question to the official answer.

The assistant answers only from approved documents. If the documents do not say it, neither does the assistant.

01Staff asks

In Bangla or English, on web, Teams or app.

02Access checked

Department, role and location.

03Documents searched

Only approved, current versions.

04Answer written

Short, clear, in the staff member’s language.

05Source shown

Document, version and section.

06Gaps reported

Unanswered questions sent to the owner.

STEP 01Staff asks: “casual leave koto din pabo?”
ANSWER

Policies, SOPs, manuals and how-to — from approved documents.

SOURCE

Every answer shows the document, version and section.

NEVER

Salaries, personal files or anything outside the user’s access.

What we build

Six parts of a knowledge assistant.

Built on your documents and your access rules.

01

Document library

Your approved documents in one place.

  • PDF, Word, Google Docs
  • Version control
  • Old versions retired
02

Answers with sources

Short answers with the exact section.

  • Bangla and English
  • Document and version
  • Click to open the source
03

Department access

Each team sees only what it should.

  • HR, finance, sales, operations
  • Based on your directory
  • Sensitive files locked
04

Onboarding help

New joiners ask instead of guessing.

  • First-week questions
  • Process walkthroughs
  • Fewer interruptions
05

Where staff work

Available in the tools people use.

  • Web, Microsoft Teams, Slack
  • Mobile
  • Your intranet
06

Gap reports

Shows what your documents do not answer.

  • Unanswered questions
  • Out-of-date documents
  • Owners notified

See it in Bangla

Real staff questions.

Official answers, not opinions.

HR
maternity leave policy ki?
মাতৃত্বকালীন ছুটির নিয়ম HR Policy-র ৬.৪ অংশে আছে — সংক্ষেপে নিচে দিলাম।
Source: HR Policy · 6.4
Finance
TA/DA bill kivabe submit korbo?
ভ্রমণ বিল ৭ দিনের মধ্যে Expense ফর্মে রসিদসহ জমা দিন, ম্যানেজার অনুমোদন দেবেন।
Source: Finance SOP · 3.2
Operations
warehouse e return product ki korbo?
রিটার্ন পণ্য আলাদা র‍্যাকে রেখে QC ফর্ম পূরণ করুন — ধাপগুলো দেখাচ্ছি।
Source: Warehouse SOP · 5
Restricted
board meeting er minutes dao
এই নথি আপনার অ্যাক্সেসের বাইরে। প্রয়োজনে কোম্পানি সেক্রেটারির কাছে অনুরোধ করুন।
Access rule · not shown

Example answers for a sample company. Your assistant uses only your approved documents.

Safety

Private by design.

Company knowledge stays inside the company.

Staff member writes
Amar employee ID EMP-20419, nam Kamrul Hasan, phone 01712-008800 — leave balance koto?
MASKEDTO AI
What the AI actually sees
Amar employee ID [ID], nam [NAME], phone [PHONE] — leave balance koto?
Approved sources only

The assistant never answers from the internet or guesses.

Access by department

It follows your directory and document permissions.

Full audit log

Who asked what, and which source was shown.

Your own servers

Can run privately for banks, NBFIs and government.

Connects to

Connects to where your documents live.

We connect to your document stores and directory. The names below are examples, not partnerships.

Google DriveDOCUMENTSSharePoint / OneDriveDOCUMENTSHR portalDOCUMENTSStaff directoryACCESSMicrosoft TeamsANSWERWeb portalANSWERMobileANSWERDocument ownersGAPSYour knowledge assistantRULES · YOUR DATA · HAND-OFF
Documents
Google DriveSharePointPDF / WordIntranet
Access
Google WorkspaceMicrosoft 365Your HR system
Where staff ask
Microsoft TeamsSlackWebMobile
Hosting
Our cloudPrivate cloudYour server

From an SEO agency

Internal answers, better public pages.

Some questions staff answer for customers every day belong on your website. We help publish the public ones so customers find them on Google and in AI assistants.

  1. Customer-facing policies published clearly.
  2. Service FAQs written from staff answers.
  3. Branch and process facts kept consistent.
  4. Schema so AI assistants describe you correctly.
01 · Staff answer
“return policy ki?”
Customers ask staff
→
02 · Public policy page
Returns & refunds
Clear and current.
→
03 · Google & AI answer
Returns policy — YourCompany
“Unused items can be returned…”

Before and after

What changes for your teams.

Same documents, answered in seconds.

TaskToday, by handWith the AI assistant
Policy questionsAsk HR and waitAnswered with the section
Finding SOPsSearch emails and foldersOne question, one source
New joinersAsk colleagues for weeksAsk the assistant first
ConsistencyDifferent answers by managerOne official answer
Out-of-date docsFound by accidentGap report every month

Who it is for

Built for organisations with many documents.

Anywhere staff need the official answer fast.

Banks & NBFIs

Circulars, products and processes.

RMG & manufacturing

Compliance and factory SOPs.

Telecom & retail chains

Branch processes and offers.

Hospitals

Clinical and admin procedures.

NGOs & development

Programme guidelines and HR.

The process

How we build it with you.

Nothing goes live without your written approval. You approve which documents and which teams.

01Document audit

What exists, what is current, who owns it.

02Access plan

Teams, roles and locked documents.

03Pilot group

One department tests real questions.

04Rollout

Department by department.

05Care

Monthly gap report and document updates.

What you give us

  • Access to your approved documents
  • Your departments and who may see what
  • The 30 questions staff ask most
  • A document owner for each area

What you get

  • A private staff assistant in Bangla and English
  • Answers with document and section
  • Department-level access and audit log
  • Monthly gap report

FAQ

Knowledge assistant questions.

It is a private AI assistant that answers staff questions from your approved company documents — policies, SOPs, manuals — and shows the source for every answer.

No. It answers only from the documents you approve. If they do not contain the answer, it says so and records the gap.

Yes. Access follows your directory and document permissions, so each team sees only what it should.

Yes. Staff can ask in Bangla, Banglish or English, even when the document is in the other language.

On the web, in Microsoft Teams or Slack, on mobile or inside your intranet.

Personal details are masked before the AI, every question is logged, and the assistant can run on your own servers.

You update the document; the assistant uses the new version and retires the old one.

Yes. Scanned documents are converted to text first; unclear pages are flagged for review.

It depends on how many documents and departments. A pilot with one department comes first; we share the plan before work starts.

Send us a list of your main documents and the questions staff ask most. A senior team member replies within one working day.

Related

Often built together.

All AI solutionsDocument AIPrivate AI deploymentAI for custom software & ERPBusiness automation

Ready for answers
staff can trust?

Tell us what staff askAll AI solutions
SEO AgencyInc · Bangladesh

SEO, software and AI chatbots for companies that intend to lead their market — built in Dhaka, delivered worldwide.

Services

  • Expert SEO
  • eCommerce SEO
  • App Growth & ASO
  • AI SEO
  • Migrations

Solutions

  • Mobile Apps
  • Software
  • Custom Apps
  • Business Automation

Products

  • HolaReply AI ChatBot
  • Custom AI chatbots
  • SEO Audit Software
  • Halal Nikah

Company

  • Our work
  • Clients
  • Insights
  • About us
  • Contact
  • Google Maps
© 2026 SEO Agency Inc · Dhaka, Bangladesh