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Facebook Comment & Messenger Automation in Bangladesh
Every comment answered. Every buyer moved to the inbox.
Custom-built for F-commerce and service businesses. The AI replies under your posts and ads in Bangla, Banglish or English, sends serious buyers to Messenger, collects the order details and hands anything sensitive to your team — using your own prices, stock and delivery rules.
Eid collection — premium cotton panjabi. Sizes M to XXL.
Illustration · sample shop
The problem
What happens under a boosted post in Bangladesh.
You pay for the reach, then lose buyers in the comments. Most questions repeat, arrive at night and need an answer before the buyer scrolls to the next page.
The same price question, again and again. Answering it publicly invites price-matching; ignoring it loses the sale.
Buyers wait for a message that comes hours later — after they ordered from someone else.
Delivery charge inside and outside Dhaka, COD and courier timing — asked on every post.
One angry public comment under an ad costs more than the ad. It needs a person, fast.
How it works
From comment to confirmed order.
One comment in, the right action out. The AI reads the comment, checks your rules, then replies, moves the buyer to Messenger or calls a person.
Post, ad or reel — Bangla, Banglish or English.
Price, size, delivery, complaint or spam.
What may be public, what goes private, what needs a person.
Short public reply, details sent privately.
Name, size, address, COD — one question at a time.
To your sheet, CRM or order system — your team confirms.
Availability, sizes, “yes, we deliver nationwide” — never the full price list if you prefer.
Price, delivery charge, discount codes and order details go to Messenger.
Complaints, refunds, wholesale and anything you lock — straight to your team.
What we build
Six parts of a Facebook sales assistant.
Every part is built around your page. You choose which parts you need; nothing is a fixed package.
Comment replies
Answers routine questions under posts and ads from your product data.
- Price, size, colour and stock
- Delivery area and timing
- Hides spam and abusive comments by your rules
Comment-to-Messenger
Moves interested buyers into a private conversation automatically.
- Sends price and offer privately
- Remembers which post they came from
- Works on boosted posts and ads
Order collection
Collects order details step by step inside Messenger.
- Product, size and quantity
- Name, phone, district and address
- Cash on delivery or advance payment
Order status answers
Answers “where is my order?” from your order or courier data.
- Looks up by phone or order number
- Shows only that buyer’s order
- Hands delays to a person
Complaint escalation
Detects angry or sensitive comments and alerts your team at once.
- Polite public holding reply
- Full conversation sent to staff
- Refunds always decided by a person
Post-level report
Shows which post or ad produced questions, leads and orders.
- Weekly report to the owner
- Unanswered questions listed
- New FAQ ideas from real questions
See it in Bangla
Real questions, real replies.
Buyers write the way they speak. Bangla script, Banglish or English — the reply comes back in the same style, with facts copied exactly from your data.
Example replies for a sample shop. Your assistant uses your own prices, sizes and delivery times.
Safety
Built so it never embarrasses your brand.
Public comments are your shop window. These rules are set with you before anything goes live.
Prices, stock and policies come from your sheet or system. If it does not know, it says so and asks your team.
Refunds, discounts, wholesale and anything you choose always go to a person.
Names, phone numbers and addresses are removed before any text reaches the AI.
Built on Meta’s official APIs for Pages and Messenger, within their messaging rules.
Connects to
Works with the tools you already use.
We connect wherever an API or export exists. The names below are examples of common Bangladeshi tools, not partnerships.
From an SEO agency
Comments sell today. Search sells tomorrow.
Because we are an SEO agency first, the questions your buyers ask in comments become content that brings buyers from Google and AI assistants.
- Your most repeated questions become FAQ answers on your website.
- Product pages get clear facts and schema, so AI assistants can quote them.
- Your shop name, delivery and return facts stay the same everywhere.
- A monthly list of new questions for your content team.
Before and after
What changes for your team.
Same page, same ads. The difference is who answers first.
| Task | Today, by hand | With the AI assistant |
|---|---|---|
| Price questions | Staff copy-paste the same reply all day | Answered in seconds, price sent privately |
| Night and Friday comments | Wait until the next morning | Answered at any hour |
| Order details | Long back-and-forth in Messenger | Collected step by step, saved to your sheet |
| Angry comments | Seen late, sometimes missed | Flagged at once, sent to a person |
| Which ad worked | Guesswork | Questions and orders counted per post |
Who it is for
Built for businesses that sell on Facebook.
Anywhere comments turn into sales. Each setup uses that business’s own words and rules.
Sizes, colours, Eid and Puja drops.
Model, warranty and EMI questions.
Location, size and site-visit booking.
Course dates, seats and requirements.
Menu, delivery area and table booking.
The process
How we build it with you.
Nothing goes live without your written approval. You see real replies before any buyer does.
We read your recent posts: what buyers ask and what went unanswered.
Products, prices, delivery and the topics only people handle.
Your team tests real questions before anything is public.
One live post or ad, watched closely and tuned.
All posts, weekly report, rules updated as you grow.
What you give us
- Admin access to your Facebook Page — we never ask for your password
- Product list with prices, sizes and stock — a sheet is fine
- Delivery charges and areas, COD and return rules
- Topics only your team should answer
What you get
- A custom AI assistant for comments and Messenger
- Order details saved to your sheet, CRM or system
- Alerts for complaints and locked topics
- A weekly report and ongoing rule updates
FAQ
Facebook comment automation questions.
Yes, when it uses Meta’s official Page and Messenger APIs and follows their messaging rules. We build only on the official APIs and send private replies within the time windows Meta allows.
Yes. It understands Bangla script, Banglish and English, and replies in the same style the buyer used, with facts copied exactly from your data.
Only if you want it to. Most shops prefer a short public reply with the price sent privately in Messenger — that is a rule you choose.
Complaints, refunds and abusive comments are detected and sent to your team with the full conversation. The AI posts only a polite holding reply.
Yes. It collects the product, size, quantity, name, phone and address step by step, and saves the order for your team to confirm.
Yes. Comments on boosted posts and ads come through the same Page APIs, and each lead remembers which post it came from.
Where your courier or system offers an API or export, yes. Otherwise orders go to a Google Sheet your team already uses.
No. We connect to your existing page with admin access. Your posts, ads and inbox stay as they are.
HolaReply answers visitors on websites. This is a custom build for Facebook comments and Messenger that follows the same safety rules: your data only, locked topics and personal data removed.
Send your page link and the questions your team answers most. A senior team member replies within one working day with what we would build.
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