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Shopify AI Chatbot for Stores in Bangladesh
Answers shoppers and order questions, day and night.
HolaReply is an AI chatbot app for Shopify, built by SEO Agency Inc. Switch it on as an app embed in your theme editor and it answers shoppers from your products, pages, articles and policies — and can tell customers where their order is.
Scripted demo of a shop using HolaReply
See it on Shopify
Shopify chatbot that answers order questions.
Order questions answered without your team. Customers ask where their order is. HolaReply reads the status from Shopify using the order number and email — the order data never reaches an AI.
Read from Shopify · not sent to AI
Handed to your team
Illustration · sample Shopify store
Why Shopify stores need it
Why Shopify stores in Bangladesh need a chatbot.
Answer every shopper, even when your team is offline.
Bangladeshi brands selling on Shopify often serve customers at home and abroad, across time zones. Questions about sizes, stock, delivery and returns arrive at all hours, and every unanswered question is a sale at risk.
HolaReply answers those questions in seconds from your own store content. It never uses general internet knowledge, it shows where each answer came from, and it hands anything it should not answer to your team.
Features
What the Shopify chatbot does.
Store-only answers
Products, pages, articles and policies — no general internet knowledge.
Order tracking
Order number and email are read from Shopify and never sent to an AI.
Locked topics
Custom quotes, contracts and legal questions always go to your team.
Lead capture
Questions it cannot answer become enquiries with the whole conversation.
Sales Desk (Pro)
Your team’s inbox for handed-over chats, with each customer’s recent orders.
Live chat (Business)
A person takes a chat over from the AI and the assistant steps back.
Setup
How to add an AI chatbot to Shopify.
Live on Shopify in three steps.
Install the app
Add HolaReply from the Shopify App Store and switch on the app embed in your theme editor.
Choose what it reads
Select products, pages, articles and policies. HolaReply builds its index automatically.
Go live
Customise the chat’s colours and greeting, then publish. Leads and handovers reach your team.
Related
More for online stores.
Everything included
Every HolaReply feature works on Shopify.
Switch on the app embed and every feature below is ready for your Shopify store, by plan. See every feature explained →
ANSWERS FREE
- AI answers with sources
- Replies in every language
- Knowledge base
- Locked topics
- Product cards
- Always up to date
LEADS AND INSIGHT FREE
- Lead capture
- Smart email capture
- Privacy and security
- Your branded chat
- While you were closed
YOUR TEAM PRO
- Sales Desk
- Tickets and follow-ups
- Reply by chat and email
- Notifications and history
- Unanswered questions
GROW PRO
- Proactive messages
- Telegram alerts
- Integrations and webhooks
BUSINESS BUSINESS
- White label
- Live chat handover
- Routing, roles and hours
FAQ
Shopify chatbot questions.
Install HolaReply from the Shopify App Store, then switch on its app embed in the theme editor, like other chat apps. There is no theme code to edit. Choose the products, pages and policies it may read, set your colours and greeting, and publish.
Yes. A customer gives their order number and email, and HolaReply reads the order status from Shopify. The order details are never sent to an AI model, which keeps customer data private.
No. HolaReply answers only from your store’s products, pages, articles and policies and shows the source. If the answer is not there, it says so and offers to pass the question to your team.
On the Business plan, a team member can take a conversation over from the AI in live chat, and the assistant steps back. On Pro, handed-over chats arrive in the Sales Desk with the customer’s recent orders.
Yes. Shoppers can write in Bangla, English or any major language, and HolaReply replies in the same language from your store’s content.
Yes. Every plan starts with a free trial, so you can test HolaReply on your store before you pay. Our team can also help you set it up.
Give your Shopify store an AI assistant that never guesses.
Start a free trial, or ask our team to set it up and train your staff on the Sales Desk.