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AI inside your systemsCustom built by SEO Agency Inc

AI Copilot for Web Apps & SaaS in Bangladesh

New users productive on day one, fewer tickets every week.

An AI copilot inside your own web app or SaaS product. It guides new users step by step, explains features from your help docs, answers “how do I…?” on the screen where the user is stuck, and opens a ticket with full context when a person is needed.

Show us your product See how it works

In-product guidanceAnswers from your docsFewer support ticketsAny web stack

app.yourproduct.com · Invoices

Invoices · 0 drafts

[ + New invoice ]

VAT shoho invoice kivabe banabo?

Step 1 of 3“+ New invoice” চাপুন, তারপর ক্লায়েন্ট বেছে নিন।

Step 2 of 3প্রতিটি লাইনে “VAT 15%” চালু করুন — মোট নিজে থেকেই হিসাব হবে।

Source: help doc “Invoices with VAT”

Illustration · sample business

Built by SEO Agency Inc

25 yearsin search and the web

250+ clientsserved since 2018

Your docs onlyAnswers from your help content

Private by designUser data masked before the AI

The problem

Why users get stuck and tickets pile up.

Most tickets are not bugs. They are users who could not find how to do something.

Empty first screen

New users sign up, see a blank dashboard and never come back.

“How do I…?” tickets

The same how-to questions fill your helpdesk every week.

Docs nobody reads

Help articles exist, but not on the screen where users are stuck.

Slow onboarding

Your team runs the same demo for every new customer.

How it works

From stuck user to finished task.

The copilot sees where the user is. It answers for that screen, in that user’s plan and role.

01User asks

Typed in the app, in Bangla or English.

02Context read

Screen, plan, role and recent actions.

03Docs searched

Your help articles, release notes and FAQs.

04Guided steps

Highlights and step-by-step tips on the screen.

05Task done

User finishes without leaving the app.

06Ticket if needed

Bugs and billing to your team with context.

STEP 01User on the Invoices screen asks: “VAT shoho invoice kivabe banabo?”

GUIDE

How-to answers and on-screen steps from your docs.

ASK FIRST

Changes to settings or data — the user clicks, not the AI.

PERSON

Bugs, billing, data loss and account access — to your team.

What we build

Six parts of a product copilot.

Built into your product, matched to your design.

Onboarding guide

Walks new users through their first success.

Role-based checklists
On-screen highlights
Progress saved

Contextual help

Answers for the screen the user is on.

From your help docs
Plan and role aware
Links to the right article

Feature discovery

Explains features users have not tried.

“Did you know…” tips
Based on what they use
Never spammy

Ticket deflection

Solves how-to questions before they become tickets.

Instant answers
Ticket only when needed
Context attached

Release explainer

Tells users what changed and how to use it.

From your release notes
Shown on the right screens
Bangla and English

Product insights

Shows where users get stuck.

Top questions by screen
Unanswered questions
Docs to write next

See it in Bangla

Real questions inside a product.

Answers for this screen and this user.

How-to

report PDF e kivabe download korbo?

Reports পেজে উপরে ডানদিকে “Export” → “PDF” চাপুন। দেখিয়ে দিচ্ছি।

Source: help doc · Reports

Plan

team member add korte parchi na

আপনার Starter প্ল্যানে ৩ জন পর্যন্ত। Business প্ল্যানে বেশি যোগ করা যায় — বিস্তারিত দেখাচ্ছি।

Source: plan limits

New feature

notun auto-reminder ta ki?

বকেয়া ইনভয়েসে নির্দিষ্ট দিনে ক্লায়েন্টকে নিজে থেকেই রিমাইন্ডার যায়। Settings থেকে চালু করুন।

Source: release notes

Billing

amar card theke 2 bar taka keteche

বিলিং সমস্যা আমাদের টিম দেখবে। আপনার অ্যাকাউন্ট তথ্যসহ টিকেট খোলা হয়েছে।

Locked topic → billing team

Example answers for a sample product. Your copilot uses your own docs, plans and rules.

Safety

Safe for your users and your product.

The copilot guides; users stay in control.

Docs-grounded

Answers come from your help content and release notes, with the source shown.

No silent changes

The copilot never changes settings or data on its own.

Tenant isolation

One customer’s data never appears for another.

Locked topics

Billing, security and data-loss issues always go to people.

Connects to

Connects to your product stack.

Works with any web stack through a small script and your API.

Stacks

ReactVueLaravelAny web app

Knowledge

Help centerDocsRelease notesFAQs

Support

Zendesk / FreshdeskEmailYour helpdesk

Analytics

Product questions make better public docs.

The questions users ask inside your product are the same ones prospects search on Google before they buy. We turn them into public help and comparison pages.

Top how-to questions become public help articles.
Feature questions become landing-page sections.
Structured docs that AI assistants can quote.
A monthly content list from real user questions.

01 · In-product question

“VAT invoice kivabe?”

Asked often

→

02 · Public help article

How to create a VAT invoice

Steps with screenshots.

→

03 · Google & AI answer

VAT invoice — YourProduct Help

“Click New invoice, choose a client…”

Before and after

What changes for users and support.

Same product, easier to use.

Task	Today, by hand	With the AI assistant
First login	Blank dashboard	Guided first task
How-to questions	Ticket and wait	Answered on the screen
New features	Missed by most users	Explained where they matter
Real problems	Lost among how-to tickets	Clear tickets with context
Roadmap	Guess what confuses users	Top stuck screens, every month

Who it is for

Built for software companies and in-house apps.

Anywhere users need help inside a web product.

SaaS products

Onboarding and feature help.

Accounting & HR tools

Process and compliance steps.

Internal portals

Staff help for company systems.

EdTech platforms

Student and teacher guidance.

Marketplaces

Seller onboarding and listings.

The process

How we build it with you.

Nothing goes live without your written approval. You test it on a staging build of your product first.

01Product audit

Screens, docs and top tickets.

02Knowledge & rules

Docs, plans, roles and locked topics.

03Staging test

Your team tests real questions.

04Pilot

New users or one plan first.

05Launch & care

All users, monthly insights, updates with each release.

What you give us

Access to a staging version of your product
Your help docs and release notes
Top support tickets from the last few months
A contact in your product team

What you get

An in-product AI copilot
Onboarding and contextual help
Clean tickets with full context
Monthly product insights

FAQ

AI copilot questions.

An AI copilot is an assistant inside your web app that guides users, answers how-to questions from your docs for the screen they are on, and opens a ticket when a person is needed.

Yes. It works with any web stack through a small script and your API, and we match it to your design.

No. The copilot explains and highlights; the user always clicks to make changes.

Yes. Users can ask in Bangla, Banglish or English.

It reads your help docs, FAQs and release notes. When you update them, its answers update too.

Yes. Each customer’s data is isolated; one tenant never sees another’s information.

It is built to answer how-to questions before they become tickets. We measure the change in your ticket types during the pilot.

No. We can write the first docs from your product and top tickets as part of the project.

Yes. Our team builds custom web apps and SaaS products with the copilot included.

Send us your product link and recent support tickets. A senior team member replies within one working day.

Often built together.

All AI solutions Custom software development AI assistant for mobile apps Internal knowledge assistant Web development

Ready for users who
never get stuck?

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