Simplify Business’s complex problems with Data-driven Analytics
We use a plethora of tools for data-gather strategies to capture powerful analytical solutions for informed business decisions.
Predictive Analysis
Predictive analysis helps to predict customer needs. Our methodology & machine learning technology helps to fetch valuable data like consumer online behavior, shopping habits, favorite products & so on. And that will help you to predict consumer needs towards your brand & according to that, you can easily personalize their experience.
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Review Analysis
Reviews are excellent data resources to gain information about the customer experience & satisfaction on your products & services. We help you to watch out their reviews on a regular basis which are likely to be on Google, Youtube, App store, or any other digital platform. Customer reviews are like the mirror of their opinions which give you the right insights into their experience. We analyze all the reviews for you & give you valuable data-insights to improve your service based on their sentiments.
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Conversion Analytics
Conversion analytics shows how many visitors are actually converted to make any purchasing decision on your website. We use Google Analytics & other data-driven technology to track your conversion. Such insights help you to set a conversion goal for your business. With conversion analysis, you can find out how people behave on your website & with the insights now you can improve user experience on your website
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Lead Analytics
It’s not easy to generate a qualified lead & then convert them into a successful profit source for the business. Our lead analytics service helps to track the lead generation, conversion & other valuable insights into your business. And with the analysis result, you can easily identify the problem areas & take necessary steps to improve that. We present you the lead analysis data in a way it gives you a clear picture of what your business actual scenario is & lets you have appropriate business intelligence solutions.
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Competitor Analysis
This analysis helps you to know what your company’s competitors are actually doing. It’s included to analyze the competitor’s products, strategies & performance in order to improve your own products & services & as well as to expand your consumer base. Before the analysis, we help you to identify your actual competitors, their strengths, weaknesses, what strategies they are actually using, etc. All of these analytical insights help to make a comparison & open up new opportunities for further improvement.
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Net Promoter Score
Net Promoter Score or NPS is a very common & widely used approach to analyze customer experience & measure their satisfaction. It helps to calculate by asking them on a scale of 1 to 10 what score or ratings they like to give to your business. Also, ask them if they want to recommend your products & services. It divides your consumers into three categories & with the help of this analysis now you can easily understand which customer segment you need to focus more & how to improve your service to gain back those unimpressed consumers again.
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Focuses on Bridging the Gap between Insights & Actions
To get a free 30-minute consultation on Customer Analytics service, just give us a Call or Email us.
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Automate your Business Process with innovative Customer Analytics Solutions
Check the most frequently asked question’s answer below to gain more insights about Customer Analytics.
Customer analytics is the process of gathering & analyzing different customer data & metrics in order to understand their needs & satisfaction. Later those insights allow you to design a better user experience.
Customer analytics allows you to understand your customer in a better way. And the more you understand your customer, the more value it will drive to your business. Customer analytics service outlined the below benefits for your business.
- You can understand your customer journey
- Can identify customer frustrating point
- Monitor the real-time feedback
- Easily predict what your customer needs
- Measure overall customer satisfaction
- And, lastly, improve customer retention & loyalty towards your brand.
If you want to get the good side of your customer, you should adopt customer analytics for your business. It lets you have valuable information about your customer like what product they are actually searching, their buying habit, how much they invest in each product, how often they shop, etc. Such valuable insights help to understand how your customer behaves & interact with your organization & later on use this information for promotional purposes.
To create a broader & more deeper perspective on Customer, customer data analytics is a must. It helps you to know any potential prospect’s purchase history, their product usage patterns as well as their behaviors online. And by understanding consumer behavior now you can easily foster your business according to customer needs. And we help you to do so. We use data analytics to track consumer behavior & use it to give them the unique service they are anticipating. It opens up a new door to personalize your brand & adjust your product strategy according to customer desires. And that’s how we use analytics to predict consumer behavior & implement it to serve better user experience.
Our Awesome Clients
Our Clients are our top priority. We treat them with the utmost care and they inspire us to do better with every step. We help our clients with various services such as Website Design, Software Development, Mobile Apps, Digital Marketing, Graphics Design, Social Media, Video Production, & Consultancy services to conquer their digital landscape and outrank their competitors. Contact us today to learn how SEO Audit Agency can help you to grow your online business and take it to the next level.
