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Custom AI Chatbot Development in Bangladesh
If your team does it by hand, we can automate it.
SEO Agency Inc builds custom AI chatbots that take over the repetitive sales, support and business work your team does every day. Built on HolaReply and connected to your own software, app, CRM or helpdesk, the chatbot answers questions, checks orders and accounts, takes bookings and saves leads — and hands anything that needs a person to your team.
Scripted demo: sales, support and hand-off
The workflow
How a custom AI chatbot automates sales and support.
One question in, the right result out. Your customer asks on your website or in your app. The chatbot checks your rules, reads your systems safely, then answers, acts or hands the conversation to the right person — with nothing copied by hand.
Where customers ask
Your custom HolaReply chatbot
Built and connected by SEO Agency Inc
- Checks your rulesLocked topics such as refunds or discounts always go to a person.
- Protects personal dataNames, emails and phone numbers are removed before any text reaches the AI.
- Reads your systems, read-onlySoftware, app, CRM or helpdesk — only the fields the answer needs.
What happens next
What we automate
Custom chatbots for sales, support and business automation.
Almost anything your team repeats, a chatbot can take over. We start from the work your people do by hand, then build the chatbot around it — not the other way round.
01Sales
Before they buy.
- Explains plans, prices and features from your own content
- Answers “does it do X?” with the source
- Books demos, site visits and calls
- Collects lead details and sends them to sales or your CRM
- Passes discounts, negotiations and large orders to a person
02Support
After they buy.
- Answers how-to questions from help articles and manuals
- Explains error messages and next steps
- Shows signed-in customers their own orders, bookings or payments
- Opens a ticket with the full conversation when it cannot help
- Replies in the customer’s language, at any hour
03Business automation
The work behind the scenes.
- Takes bookings, reschedules and callbacks without phone calls
- Turns enquiries into tickets, leads or tasks automatically
- Keeps quiet prospects on a follow-up list with reminders
- Answers staff questions from internal policies and procedures
- Connects to your existing tools through business automation
Before and after
Manual work your chatbot can take over.
Manual work, automated. Six jobs most teams in Bangladesh still do by hand every day, and what the chatbot does instead.
Step by step
Watch one question get automated.
A customer asks “Where is my order?” on your website. Today someone on your team stops, looks it up and replies. With a custom chatbot, the whole chain runs on its own — and your team only sees the cases that really need them.
An honest answer
Do you need custom chatbot development?
Many businesses don’t. If a standard HolaReply chatbot already does the job, we will tell you — and set that up instead.
You don’t need custom work if…
- Your answers are on public website pages — a standard AI chatbot for your website is enough
- You have a few PDF or Word files you can upload yourself
- You only want your own colours, logo or greeting
You need custom work if…
- Answers live inside your software or app, not on public pages
- Customers ask about their own orders, bookings, payments or accounts
- The chat must act: book, open tickets or arrange callbacks
- Leads and tickets must go into your CRM or helpdesk
- You want the chat inside your mobile app or on a private server
Example: today, “Where is my order?” waits for a person. With custom work, the chatbot answers on its own with the order status and a tracking link.
What we build
Custom AI chatbot solutions we build on HolaReply.
Nine building blocks. Most projects combine two or three of them.
Answers from your software or app
Help content inside your product is synced as it changes, so answers stay current.
Live answers from your system
Stock, free slots, prices and order status are read at the moment the customer asks.
Each customer’s own account
Signed-in customers see only their own details, after a signed-in check.
Actions in the chat
Bookings, tickets, callbacks and quote requests, without anyone typing them again.
Your CRM and helpdesk
HubSpot, Zoho, Salesforce, Odoo, Zendesk, Freshdesk or a system built just for you.
Chat inside your mobile app
A web view today, or a native chat for Android and iOS.
Many or difficult documents
Large file sets, scans, spreadsheets and catalogues, with the source named in every answer.
Private servers and data rules
Dedicated or self-hosted options for banks, hospitals and other strict environments.
An assistant for your own team
Staff get instant answers from internal procedures, policies and product manuals.
Examples
Custom chatbot examples for different businesses.
Sales and support for any kind of software. Four common starting points.
Sales: “Which plan fits a team of 20?” and demo booking. Support: how to export data, and what an error code means.
Sales: prices from your own price list. Support: rescheduling from the customer’s own booking and your free slots.
Sales: live stock checks. Support: parcel tracking, with bulk and corporate orders routed to your sales team.
Automation: HR, IT and policy questions answered from your own handbook, with sensitive topics sent to the right manager.
The process
How a custom chatbot project works.
From your idea to a live chatbot. Nothing starts without your written approval.
Tell us
Describe in plain words what your team does by hand. No technical knowledge needed.
A short talk
We reply by email or phone, and work with your developer if you have one.
Written proposal
A fixed scope and a fixed price, agreed before any work begins.
Build and test
Built on HolaReply and tested on a copy of your system before you approve it.
Live, and looked after
Launched, monitored with you, and maintained as your business changes.
Working together
What you give us, and what you get.
What we need from you
What you get
How the cost is decided
You pay for a HolaReply plan for the chat itself, plus a one-time fee for the custom work, fixed in writing before work begins. Any change of scope is priced and agreed in advance.
What makes the custom part bigger or smaller
The rules we keep
Custom, but never careless.
Answers come from your connected content, show the source, and admit when the answer is not there.
Names, emails, phone numbers and account details are removed before any text reaches the AI.
Connections are read-only. Actions such as bookings are agreed with you in writing first.
Your data, conversations and leads belong to you, and are deleted on request.
Plain words
Custom chatbot terms, explained simply.
FAQ
Custom AI chatbot development questions.
Custom AI chatbot development means building a chatbot around your own business work, not just your public website. SEO Agency Inc connects a HolaReply chatbot to your software, app, CRM or helpdesk, so it can answer from private help content, check a customer’s own orders or bookings, take actions such as bookings or tickets, and hand anything sensitive to your team with the full conversation.
Yes. You only need to describe, in plain words, what your team does by hand today and which questions customers ask most. Our team in Dhaka turns that into a technical plan, talks to your developer if you have one, and sends you a written proposal you can read without any technical background.
It can take over conversational sales and support work: answering repeated questions, explaining plans and features, checking orders or bookings, taking bookings and callbacks, saving leads and opening tickets. Decisions that need judgement, such as refunds, discounts or contract terms, stay with your team — the chatbot passes them on with the whole conversation.
Not always. If the answers live on your website or in documents, we can do everything. If the answers sit inside your own software, someone who can change that software needs to open a safe, read-only connection. We work directly with your developer or software vendor and give them a clear specification.
Any web, Android or iOS software that can share information safely through an API. That includes custom-built systems, ERPs, booking tools and CRMs such as HubSpot, Zoho, Salesforce and Odoo, and helpdesks such as Zendesk and Freshdesk. The chat can run on your website, inside your app or both.
Only through a controlled, read-only connection that exposes the few fields an answer needs, such as an order’s status. We never ask for direct database access. The chatbot can look at the data but cannot change it, and each signed-in customer can only see their own records.
Only what the written proposal says, such as adding the chat widget or a web view inside your app. Everything is built and tested on a copy of your system first, and nothing goes live until you approve it.
Yes. We are happy to sign your non-disclosure agreement or provide ours before you share details about your software, customers or processes. Your data, conversations and leads always remain yours and are deleted on request.
It replies in the language the customer writes in, including Bangla, English and mixed Bangla-English messages. Your content can stay in English; the chatbot still answers Bangla questions in Bangla, with the source shown.
We review the early conversations with you, improve answers, add missing content and adjust the rules for which topics go to people. We also maintain the connection to your systems, so the chatbot keeps working as your software and business change.
Tell us what your team does by hand.
Describe it in plain words. Our team in Dhaka will reply with questions, then a written proposal — with no obligation, and under NDA if you need one.
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